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The City of Arlington Improving customer and stakeholder transparency

September 5, 2018

"The reporting tools save us time and resources, which ultimately translates to dollars saved."Parks Planning Manager for Parks & RecreationDe’Onna Garner

The city’s project inspectors no longer rely on daily, handwritten diaries and calendars of project site visits to complete their reports.

City of Arlington

Challenges
  • Difficult to configure/outdated mainframe system.
  • Growing capital project management needs.
  • Each departments manages projects and capital expenditures autonomously.
  • Difficult to learn financial system; limited visibility to funding sources.
  • Lack of project and financial system integration.
Solution
  • One solution, three departments, a broad scope of information shared across project portfolio.
  • Interface with the City’s financial system and GIS.
  • One solution for budgets, schedule, reports and administration of horizontal and vertical projects.
  • Instant access to “real-time” budget/project data; streamlined report preparation.
Results
  • Accurate project performance snapshots.
  • Streamlined and automated work processes.
  • Agency-wide standardized, consistent approach.
  • Simplified reporting; connected digital workflow.
  • Improved customer/stakeholder transparency.
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