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City of Norfolk Department of Public Works Cloud-Based Processes Streamline Multi-Million Dollar Capital Program

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Reliance on spreadsheets, paper files A key objective in the implementation of e-Builder was to streamline processes that were cumbersome and often paper- driven. Too many customized inspection forms For years, inspectors have used multiple daily inspection report formats with no established process for transferring field data into and out of the city file system. Disconnected, inefficient change order process A potential change order is a situation or issue that the team deems may impact construction project cost. Limited process accountability and visibility A seemingly on-budget project would be 10-15% over budget when the final change order hit the system. Challenges System Limitations

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