Customer Stories

The School District of Osceola County, FL Streamlines Program Processes

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Page 1 of 1 800.580.9322 | Solution • With e-Builder, the Facilities Division was able to centralize and streamline the management and retention of construction project documents, drastically improving the communications that are necessary to track project data. • A document filing system was defined, and any file type can easily be searched using keywords. • Workflow processes were defined and implemented, mitigating delays and providing real-time communication to the project team; to-date, there are over 50 custom processes and workflows for all project phases. • Sharing and updating information related to the managers' daily activities is seamless because access to the system is available through any web-enabled device; thus, in the field or in the office data is updated in real-time. • The Plan Review and Permit Application Process has been built into e-Builder allowing staff to quickly and efficiently process plan review and permit application requests by providing District staff, the design team, the health safety team, and the Building and Fire Officials immediate access to all requests and related information. mn Since implementing e-Builder, the Osceola County School District has had complete transparency for each project—down to specific line items—and it is able to hold people and teams accountable for project details, budgets and timelines. The Business Intelligence Module's project tracking schedule allows for easy access to the scheduling details of any project, at any time. e-Builder Business Analysts worked alongside the Osceola County School District team to define, develop, implement, and train personnel in the Facilities and Maintenance Departments. It is true that some staff were apprehensive with the introduction of this technology, but over time they later realized the many benefits of the e-Builder Project Management Solution. Today, the Finance and Purchasing Departments receive informative automatic notices that keeps their teams up to date with the processing of requests. Over 100 users now use e-Builder to update project data, submit design and construction-related requests, obtain project status, and effectively manage the overall Capital Program. The departments that benefit from the use of the e-Builder Project Management solution include: Results • The Facilities Division, including Design and Construction Services, Planning Services, and Energy Services • The Information Services Department • The Maintenance Department • The School Operations Department, including the Health/Safety, Security, and Building Departments • The Finance and Purchasing Departments (receive automatic notifications) • All K-12 schools submit project requests using e-Builder via a "public" page on the School District Website. With e-Builder's Reports Module, the e-Builder users have been able to create many easily accessible reports that allow for immediate viewing, providing information about the many project processes and milestone schedules.

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